If you find that any of our products don’t meet your needs, we will provide a refund within 30 days of receiving your order. Learn more here.
Our average delivery time is 5-6 working days, and free shipping applies to orders over €30.
The Food and Drug Administration (FDA) is the USA’s government agency responsible for protecting public health. They regulate a variety of consumer products, including electronics, food, medications, vaccines, and household wares. And they have approved CarMount for your safe driving partner.
The RoHS is a product-level compliance based on the European Union’s 2002/95/EC Directive. It certifies that electrical and electronic equipment is safe for use. CarMount is RoHS-approved.
The CE marking indicates conformity with health, safety, and environmental protection standards for products sold within the European Economic Area. The CE marking is also found on products sold outside the EEA that have been manufactured to EEA standards. CarMount has CE approval.
After you’ve received confirmation of the purchase, it will take up to 24 hours to process.
Our mount is designed to universally fit any vehicle, but avoid installing it on leather-like or textured surfaces. The surface should be smooth and even.
For optimal performance, apply even pressure for 30 seconds. After installation, wait 12 hours before using it.
It is compatible with all phone models. As long as you have the metal plate installed, it will work with any device.
Yes, DashLock Pro works with phone cases
If you install the metal plate inside the case, make sure the magnetic attachment is strong enough. If the case is too thick, the plate should be placed on the outside.
Our mount is strong enough to hold any smartphone. For holding a tablet, it is recommended to use two DashLock Pros.
No, the MagSafe feature in iPhone 12 and newer versions is not strong enough to securely hold the phone in various driving conditions.
Our custom magnetic system is 3x stronger, providing a secure hold to keep your phone in place.
If placed in the center of the smartphone, the plate will block wireless charging.
If you want to continue using wireless charging, install the plate horizontally at the bottom of the phone. This way, it won’t interfere with the wireless charging receiver located in the center of the phone.
Of course! Each kit includes extra nano adhesive in case you decide to change the location of your DashLock Pro.
The nano adhesive comes off the surface cleanly and leaves no residue.
No, but each kit includes two metal plates.
If you want to remove the plate from your phone or case, try sliding something thin (like an old credit card) under the plate to release one side, then slowly peel it off.